Your Guide to XEJIKO

Help & Policies

Clear answers regarding your orders, shipping, and returns for a seamless experience.

From Our Studio to Your Home

Your Order Journey

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Processing

Worldwide Delivery

Returns

Orders are carefully prepared for dispatch within 1 to 3 business days.

Expect your XEJIKO pieces to arrive within 7 to 15 business days globally.

Enjoy peace of mind with our hassle-free 30-day return policy.

Common Questions

Answers You Need

Refund Timelines

Customer Support

Product Care

Refunds are processed within 5 to 10 business days after receiving your return.

Our dedicated team responds to all inquiries within 24 to 48 hours.

Find detailed care instructions for our tactile wood grains and woven linens on each product page.

Need Further Assistance?

Our Manila-based support team is ready to help with any order-related questions.